PRIVACY POLICY
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
RETURNS, EXCANGES, & REFUNDS
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Please email service@wildleekworld.com stating the reason for the return/exchange, and we will get back to you in 24 hours.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Mail your returned item to:
W!LD LEEK
Attn: Returns Department
669 Chappel, Unit 3B
Calumet City, IL 60409
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS (for Karmaloop International Orders)
ORDER TRACKING
A tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
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